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Shipping Policy

At Shield Doors & Windows, we are committed to delivering your products safely and efficiently. Please review our shipping policy below.

2. Delivery Service

2.1 Delivery Method

  • We will deliver the products to a business or residential address if the freight company deems safe.

  • In some instances, we may use a third-party courier service to fulfill the delivery.

2.2 Kerbside Delivery

  • Our delivery service is kerbside, meaning we will deliver to ground level within the boundaries of your property.

  • The driver will place the products in the safest possible location at their discretion.

2.3 Delivery Timeframe

  • Deliveries will occur between 2-8 business days from the date of purchase.

  • While we strive to meet this timeframe, delivery times may vary due to unforeseen circumstances.

For further inquiries regarding our shipping policy, please contact our customer support team at sales@shielddoorswindows.com.au or call us on 03 6234 4944.